GDPR Compliance

Our Commitment to GDPR

Riapp Home Frames is fully committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We have implemented comprehensive measures to ensure that your personal data is handled lawfully, fairly, and transparently.

Who We Are

Riapp Home Frames is the data controller responsible for your personal data. Our registered address is 47 Queensway Industrial Estate, Manchester M15 4FH. For any data protection enquiries, please contact us at [email protected]

Your Rights Under UK GDPR

The UK GDPR provides you with specific rights regarding your personal data:

Right to Access (Article 15)

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month of receipt.

Right to Rectification (Article 16)

If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will respond within one month.

Right to Erasure (Article 17)

Also known as the "right to be forgotten", you can request that we delete your personal data in certain circumstances, such as:

• The data is no longer necessary for the purpose we collected it
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing (Article 18)

You can request that we limit how we use your personal data while we investigate a concern you have raised about the accuracy of your data or our reasons for processing it.

Right to Data Portability (Article 20)

Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object (Article 21)

You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis. We will stop processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision Making (Article 22)

Riapp Home Frames does not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us:

• Email: [email protected]
• Post: Data Protection Officer, Riapp Home Frames, 47 Queensway Industrial Estate, Manchester M15 4FH

We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month. If your request is complex, we may extend this by a further two months, but we will inform you of this within the first month.

Data Protection Principles

We adhere to the data protection principles set out in Article 5 of the UK GDPR:

• Lawfulness, fairness and transparency: We process data lawfully, fairly, and in a transparent manner
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes only
• Data minimisation: We ensure data is adequate, relevant, and limited to what is necessary
• Accuracy: We keep personal data accurate and up to date
• Storage limitation: We keep data only for as long as necessary
• Integrity and confidentiality: We process data securely with appropriate technical and organisational measures

International Transfers

Riapp Home Frames does not transfer personal data outside the United Kingdom. All data processing activities take place within the UK.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.

Updates to This Information

We may update this GDPR compliance information periodically. The current version will always be available on our website.